Campbell River Killer Whales Swim Club
Discipline and Complaints Policy
Definitions
- Complainant: Person reporting an incident.
- Respondent: Person accused of misconduct.
- Case Manager: Appointed to oversee the complaint process.
- Internal Discipline Chair: Handles minor complaints (Process #1).
- External Discipline Panel: Handles serious complaints (Process #2).
- Minor: Anyone under 19; must have a representative in proceedings.
Scope
This policy applies to all participants of the Campbell River Killer Whales Swim Club including athletes, coaches, volunteers, staff, parents, and spectators. It covers conduct during club activities and outside of club activities if it affects the club’s reputation. It also applies to retired participants if the incident occurred during their active involvement.
Reporting a Complaint
Complaints must be submitted in writing to the club or the appointed Case Manager. The club may act as the complainant if necessary. The Case Manager will determine jurisdiction (club vs. Swim BC), seriousness of the complaint, and the appropriate process to follow.
Complaint Processes
Process #1 – Minor Infractions
Handled by the Internal Discipline Chair. Examples include:
- Disrespectful comments
- Minor physical incidents (e.g., pushing)
- Non-compliance with club policies
- Minor violations of the Code of Conduct
Process #2 – Major Infractions
Handled by an External Discipline Panel. Examples include:
- Harassment, abuse, or sexual misconduct
- Major violence or repeated minor incidents
- Hazing, racist/sexist behavior
- Damage to club reputation or property
- Drug/alcohol abuse, criminal convictions
Sanctions
Sanctions may include warnings, suspensions, or expulsion depending on the severity of the infraction. Records of disciplinary actions will be maintained by the club.
Minors
Minors must have a parent/guardian representative during proceedings. They are not required to attend hearings.
Escalation
If the club cannot manage the complaint due to conflict of interest or other reasons, Swim BC may assume jurisdiction over the matter.